This notice describes how medical information about you may be used and disclosed and how you can get access to this information. Please review it carefully.
Our practice is dedicated to maintaining the privacy of your protected health information (PHI). Federal and state law requires us to maintain the confidentiality of your health information and provide you with this notice of our legal duties and privacy practices. We are committed to protecting your rights to privacy and following all legal obligations in handling your PHI.
Your protected health information will primarily be used to provide you with psychiatric treatment. This includes using your information to prescribe and monitor medications, consult with other healthcare providers about your care, share necessary information with pharmacies, and coordinate your care with therapists or primary care physicians when appropriate. We strive to share only the minimum necessary information required for each specific purpose.
We may also need to use your protected health information for payment purposes, such as verifying insurance coverage, processing claims, and conducting collection activities when necessary. Your information helps us obtain payment for services provided and ensure proper billing procedures.
Additionally, we may use your information for healthcare operations, which are necessary activities that support the quality and effectiveness of care we provide. These activities include quality assessment, employee review, training medical students, and maintaining our licensing and credentialing requirements. These operations help us maintain and improve our standard of care.
In certain special circumstances, we may be required or permitted to disclose your health information without your authorization. These situations include public health activities, health oversight activities, cases where we need to avert a serious threat to health or safety, instances required by law, responses to court orders, and cases of abuse or neglect. We are legally obligated to make these disclosures when required.
As a provider of telehealth services, we implement additional measures to protect your privacy during remote sessions. We exclusively use HIPAA-compliant video platforms for all virtual appointments and require our staff to conduct sessions in private settings. All electronic communications are encrypted, and any session-related data is stored securely in compliance with federal regulations. We continuously evaluate and update our security measures to protect your information in the digital environment.
You maintain significant rights regarding your health information. You may request restrictions on how we use and disclose your information, though we are not always required to agree to these restrictions. You have the right to receive confidential communications from us and to inspect and copy your medical records. If you believe information in your record is incorrect, you may request amendments to your health information. You can also receive an accounting of certain disclosures we have made of your health information, and you always have the right to obtain a paper copy of this notice.
Our practice reserves the right to amend this Notice of Privacy Practices at any time in the future. Until such amendment is made, we are required by law to comply with the terms of this notice. After an amendment is made, the revised Notice will apply to all protected health information that we maintain. We will keep a copy of the current notice posted in our office and on our website.
If you have questions about this notice or would like additional information, please contact us at support@swayhealth.co. If you believe your privacy rights have been violated, you may file a complaint with our office or with the Department of Health and Human Services. We will not retaliate against you for filing a complaint.
You acknowledge that you have received a copy of this Notice of Privacy Practices and have been provided an opportunity to review it.
