Informed Consent for Use of AI Scribe in Telehealth Mental Health Sessions

Purpose of AI Scribe Use

During your telehealth sessions, your provider may use an Artificial Intelligence (AI) scribe tool to assist in documenting session notes. This tool is designed to improve accuracy, efficiency, and allow your provider to focus more fully on your care.

How the AI Scribe Works

  • The AI scribe may process audio from the session and/or written inputs to generate clinical notes.
  • The AI does not make clinical decisions or provide care; it only assists with documentation.
  • Your provider reviews and edits all notes before they become part of your official record.

Confidentiality and Privacy

  • Your privacy is a top priority. Any AI tools used are required to comply with applicable privacy laws, including HIPAA (where applicable).
  • Data processed by the AI scribe is handled securely and is not used for purposes outside your care without your explicit authorization.
  • Reasonable safeguards are in place to protect your personal health information.

Potential Risks

  • As with any technology, there is a small risk of errors in transcription or documentation.
  • There is also a minimal risk related to data security despite safeguards.
  • Your provider actively reviews all documentation to minimize these risks.

Benefits

  • More accurate and thorough documentation of your sessions
  • Increased provider attention and engagement during sessions
  • Improved continuity of care

Your Rights

  • You have the right to ask questions about the AI scribe at any time.
  • You may withdraw your consent at any time without affecting your access to care.

Consent

By agreeing to these terms, you acknowledge that:

  • You have read and understand the information above.
  • You have had the opportunity to ask questions.
  • You voluntarily consent to the use of an AI scribe during your telehealth mental health sessions.

Contact

If you have questions or need support regarding these Terms and Conditions, please contact:

support@swayhealth.co
https://swayhealth.co
(833) 688-2274